Frequently Asked Questions
>>Q1: Will this USB C hub work with Samsung Dex?
- Yes, it will support Dex Mode for Samsung smartphones.
- For Dex mode on some phone models, you need to update your phone system to Android 9.0 and above
>>Q2: Can all ports be used at one time?
- Yes, it can.
- Please notes that only allow connecting 1 HDD/SSD at one time.
- If you use all ports at one time, for the stable connection, pls add extra power supply.
4K@60HZ High Definition Sensory Experience
- The HDMI output provides a simple plug&play connection to almost HDMI display or monitor and supports resolution up to 3840x2160@60Hz. Pls do not plug and unplug the HDMI port when the hub is power on.
Important Note: The 4K@60Hz only available for laptops with DisplayPort 1.4 and 8K enabled. 60Hz only supports for the 8 devices: Macbook Air 13” 2020, Macbook Pro 15” 2019/2018, Macbook Pro 16” 2019, iPad Pro 12.9” 2020/2018, iPad Pro 11” 2020/2018. Other devices can only reach 4K/30Hz, 1080P/60Hz.
Tempered Glass Panel Case
- The USB C hub is with tempered glass panel, quite elegant and comfortable to touch
Stable Wireless Connection
- Interference occurs between devices operating at 2.4 GHz. Wireless interference can cause Wi-Fi and Wireless devices to disconnect or perform poorly.
- UGREEN USB C hub adapter with the latest chipset built-in, effectively reduce the interference issue between USB 3.0 and 2.4Ghz wireless devices within 1M. Use your wireless mouse and keyboard with no issue.
- For best performance, you can configure your Wi-Fi router to use a different Wi-Fi channel, or have it scan for the channel with the least interference
- Windows 10, 8, 7, Vista, XP, Mac OS X 10.6 or later, Linux 2.6.14 or Later.
Wide Compatibility (Partial List)
USB Type C PC/Tablet
- Apple MacBook Pro (2019/2018/2017/2016), MacBook (2016/2017/2018), iMac 2019/2017, iMac Pro, MacBook Air 2019/2018, Mac Mini, New MacBook with Thunderbolt 3, iPad Pro 2020/2019/2018 with IOS 13.0 and above (Ensure the file format of usb external storage device is EXFAT or FAT32. )
- Samsung Chromebook Pro, Chromebook Plus, Notebook 9 13", Galaxy Book 12", Galaxy Book 10.6, Galaxy Tab Pro S 12", Samsung Tab S4 / S5e/ S6
- Google Pixelbook, Chromebook Pixel
- Microsoft Surface Pro X, Surface Go, Surface Book 2, Surface Pro 7, Surface Laptop 3, Microsoft Lumia 950/950 XL
- DELL XPS 13, XPS 15, XPS12 9250, Precision 5510, Inspiron 15 7000, Latitude 7285 Lenovo Yoga 920, 910, 720, ThinkPad X1, Ideapad Air 12, Miix 630
- HP Spectre 13, Spectre X360, ENVY 13, ENVY X360, HP EliteBook Folio G1
- Huawei MateBook X Pro, MateBook X, Huawei MateBook E
- ASUS Chromebook Flip, ZenBook3, ASUS ZenBook Pro, Asus ZenBook Flip, ASUS Transformer 3 Pro T303UA
- Acer swift 7, Acer Chromebook, Xiaomi Mi Notebook Air 12.5/13.3, Mi Notebook Pro 15.6 ", and mor
USB Type C OTG Smartphone
- Samsung Galaxy S10 / S10 + / S10E/ S9 / S9 + / S8 / S8 + / Note 10 +/ Note 10 / Note 9 / Note 8
- LG V50, V40, V30, V20, G7, G5
- Huawei Mate 20, Mate 20 Pro, Mate 20 X, Mate 10, Mate 10 Pro, P30, P30 Pro, P20, P20 Pro, Honor View 20, View 10, Note 10
- HTC One U11 / 10, BlackBerry DTEK60, Oneplus 7 Pro, and more.
Super Speed USB 3.0 Data Transfer
- It supports super faster data transfer up to 5Gbps, 10X faster than USB 2.0.
- Share Your Happy Moments Instantly
Fast SD TF Card Reader
UGREEN USB C hub adapter supports fast data reading and writing for SD/TF card up to 2TB.
- SD Slot: Support UHS-I (SD, SDXC, SDHC, RS-MMC)
- TF Slot: Support UHS-I (Micro SD, Micro SDHC, Micro SDXC)
Compact and Portable
- Tiny size and compact design, easy to fit in the carry bag, case to take the hub with you on the go.